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Privacy Policy

 

At Milu Beauty, your privacy is paramount.

We recognize that your personal information is important to you, and we share your concerns about how information is collected, used and shared. Milu Beauty is committed to safeguarding your personal information and will always handle your personal information securely and carefully.

Milu Beauty is committed to complying with all applicable Australian Privacy Laws and ensures that our staff is aware of their obligations. The following should give you a greater understanding on how we collect and use customer information.

 

Why we collect information

We collect information for a number of reasons including:

>>>     To deliver products or services to you

>>>      To complete other transactions with you or on your behalf

>>>      Improve our service

>>>      Provide offers that are of greater interest or benefit to you

How we collect this information

We collect information in a number of ways:

>>>      When you order goods or services, particularly when those products are delivered

>>>      If you pre-order products or services

>>>      When you register on our website, create an account or request Milu Beauty updates 

What we collect

The personal information we collect is in most cases supplied by you when you place an order or provide feedback to us.

>>>      Name

>>>      Address

>>>      Delivery address

>>>      Phone number

>>>      E-mail address

>>>      Transaction information

 

Who we may share your information with

We will often need to pass your personal details such as your name and address to companies who perform part of our service delivery. This includes organizations such as major delivery companies, mail houses and third party fulfillment contractors. We may also disclose personal information to government authorities as required by law.

In these circumstances, Milu Beauty will ensure that these third parties undertake to protect your privacy.

If you would like to access or update your personal information, write to our customer service department at 290/585 Little Collins St, Melbourne, VIC 3000 or contact them on P: +61 421 851 432. We prefer to receive written requests as in many cases this assists us to verify your identity.

Direct marketing

If you receive marketing offers from Milu Beauty and do not wish to receive them in the future, please call our customer service centre on P: +61 421 851 432 or submit a written request to Milu Beauty, Customer Service, 290/585 Little Collins Street, Melbourne, VIC 3000. 

A copy of the Milu Beauty Privacy Policy is available from the Milu Beauty website at www.milubeauty.com/privacy-policy/ or you can request a copy by calling our customer service centre on P: +61 421 851 432

Access

If you would like to access or update your personal information, write to our Customer Service department at Milu Beauty Customer Service, 290/585 Little Collins Street, Melbourne, VIC 3000, or email info@milubeauty.com or call P: +61 421 851 432 We prefer to receive written requests as in many cases this assists us to verify your identity.

A copy of the Milu Beauty Privacy Policy is available from the Milu Beauty website at www.milubeauty.com/privacy-policy/ or you can request a copy by calling our customer service centre on P: +61 421 851 432

Security

From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.

You can request a copy of the Privacy Policy by calling our Customer Service Department on P: +61 421 851 432